Leadership Solutions

Director of Operations, Global Security




San Jose, CA


The Director of Operations is a key and dynamic senior leadership position that directly manages the strategic planning, staffing, administration, and daily management of eBay’s Global Security guard deployments and regional security operation centers (RSOCs). The selected candidate will lead the development, implementation, and management of eBay’s security process and procedures, emergency readiness planning, and access control, under the guidance of the Senior Director of Global Security.

The staff under the Director’s leadership manage the uniform and non-uniformed physical security, safety, and special event requirements throughout locations within the United States and globally. The ideal candidate will drive the implementation of strategic and tactical plans targeted at improving overall company safety compliance, as well as identifying, evaluating, mitigating and responding to threats and risks.

Provide direction and oversight for global security guard deployments, regional security operations centers, and emergency readiness functions. Develop and implement eBay’s operational security policy and procedures, ensuring consistency with industry best practices.

Manage operational budgets, financial reporting, and third party vendor contracts for areas of responsibility.

Initiate and oversee emergency-response actions in the event of crisis, emergencies, or threats to the company and employees.

Develop, review and revise policies, plans, and programs to protect eBay’s facilities, properties, materials, and employees, including security risk assessments, crisis management planning, and access control.

Plan and execute staff-wide communication and training on security procedures and emergency preparedness.

Please see complete job description online.


Bachelor’s Degree or equivalent Military/Law Enforcement training and experience

10+ years of experience in positions within private sector corporate security or a related public sector organization, including 5 years of managerial experience

Minimum of 3 years experience overseeing international security operations

Proven expertise in physical security, security guard deployments, and regional operations centers

Strong organizational, creative problem-solving, and collaborative skills

Proven ability to interact effectively at all levels within an organization

Demonstrated leadership skills with ability to coach, train and motivate colleagues at various levels

Strong analytical, oral and written communication skills

Excellent project management skills, including planning, execution, and implementation

Possess a high level of integrity and sensitivity to confidential information

How to Apply:

Apply online