Corporate Security Operations Manager
San Francisco, CADescription:
This position is designed to be one of leadership, combining excellent system knowledge and skills, with decision-making abilities. Duties include, but are not limited to: Oversight of corporate campus (s), managing staff, including, contract security staff covering shifts 24/7, handling and interacting with visitor/trespassers, customer service training for contract security staff, and assisting in evacuation procedures during the event of an emergency. This position will also complete ad hoc projects related to the Global Loss Prevention Department as required relative to process, policy, procedures and key committee leadership.
The Corporate Security Campus Manager is the main point of contact for significant events concerning their site(s) and will be responsible for communicating them to the Director of Corporate Security as well as the appropriate Business Partners.
Essential Duties and Responsibilities:
Responsible for oversight of security activities, including CCTV, alarm systems, access control systems, and staff of one or more sites.
Responsible for overseeing the activity and general performance of contracted services, particularly in construction, janitorial services, and office relocations services, including access, badge and key control and disbursement and tracking of movement within the facility.
Staff responsibility, assisting Sr. Manager in coordinating and monitoring service level of contract security personnel. Will provide feedback and insight to Sr. Manager regarding general performance, system issues, campus facilities issues, and events/incidents, which are the purview of the department.
Communicate with the National Account Manager of the contracted security company to resolve any non-compliance with contract terms, including hiring standards, professionalism and service levels.
Please see complete job description online.
College degree preferredHow to Apply:
Supervision experience required
Minimum of four years of security experience
Loss Prevention experience a plus
Understanding of the investigations process
Familiarity with Windows based software required; GSOC familiarity a huge plus
Word and Excel necessary for adequate job performance
Customer service/presentation experience highly desirable