Leadership Solutions

Knowledge Corner - Business Continuity

In addition to these resources you have the opportunity to join the Business Continuity Best Practices Group. Learn more here.

The icons shown adjacent to the titles of these resources provide information about sources.
  • blue icon = Tools, solutions, research and publications created by Security Executive Council
  • cyan icon = Materials created by Security Executive Council strategic alliance partners
  • green icon = Other material reviewed and deemed relevant to security and risk management executives by the Security Executive Council




Tools

   Security Executive Council Collective Knowledge: Business Continuity Program V.3 This is Security Executive Council material  
Created By: Security Executive Council
This document is based on a presentation in response to new regulations and corporate scrutiny on business crisis management planning, as a result of national incidence, business reporting requirements and corporate and board level risk.
A Tier 1 Leader item available for purchase. Visit our store.
     Click here to view a short video describing this resource in more detail.
Resource is for Tier One Leaders only
Resource is for Tier One Leaders only

Research & Benchmarks

   A Public-Private Partnership for Joint Critical Incident Management This is Security Executive Council strategic alliance partner material  
Created By: Brit Weber, Security Executive Council Emeritus Faculty
Part of the research for this paper focused on Michigan State University’s “Critical Incident Protocol (CIP) – Community Facilitation Program”. The CIP Program is grant funded by the federal government with staff in the School of Criminal Justice facilitating public-private partnerships for joint critical incident management at the city, county, and regional level. The CIP Program has been initiated in 50 communities in 24 states and with 4,200 public and private sector leaders participating in the CIP Program workshops, including three train-the-trainer workshops.
A Tier 1 Leader item available for purchase. Visit our store.
 
    Business Continuity Thought Leader Paper This is Security Executive Council material  
Created By: Dean Correia, Security Executive Council Emeritus Faculty
Among Dean Correia's many accomplishments was driving the creation of Business Continuity and Crisis Management planning for Walmart Canada. Now as Security Executive Council Emeritus Faculty he is offering some insight gathered from his experience to help you build better business continuity plans for your organization.
Click to download PDF file
558KB
    Critical Incident Protocol - A Public and Private Partnership This is Security Executive Council strategic alliance partner material  
Created By: Michigan State University
This publication Critical Incident Protocol: A Public and Private Partnership discusses the essential and beneficial process of the public and private sectors working together to plan for emergencies.
Registration required for download
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   Security Barometer Results: What is the Most Popular Business Continuity Standard? This is Security Executive Council material  
Created By: Security Executive Council
In this Security Barometer quick poll we wanted to find out what business continuity standards security leaders were using when developing their programs. As shown ISO 22301 was chosen more often by the respondents of the poll. However, surprisingly 30% stated that they do not benchmark their business continuity program against a standard.
 
   Trend Research: Comprehensive Business Continuity Programs  This is Security Executive Council material  
Created By: Security Executive Council
This compilation of publicly available information, Council research and observations on business continuity is intended to supply background to use to assist in developing a business continuity program or weighing the effectiveness of an existing program.
A Tier 1 Leader item available for purchase. Visit our store.
     Click here to view a short video describing this resource in more detail.
Resource is for Tier One Leaders only
Resource is for Tier One Leaders only
   Trend Research: Crisis Management at the Speed of the Internet  This is Security Executive Council material  
Created By: Security Executive Council
This report that sheds light on the rapidly changing nature of threats on the Internet and how companies, with Security’s help, can respond strategically. It provides examples of companies that have faced threats to their brands and how they have responded; strategies to prepare ahead and help to mitigate the effects when a crisis occurs and explores the broader need for a comprehensive communication and crisis management plan that incorporates the dynamic nature of the Internet.
TIER 1 LEADERS: Log-in to obtain your copy.
OTHER VISITORS: Click the title to order this SEC resource.
     Click here to view a short video describing this resource in more detail.
Resource is for Tier One Leaders only
Resource is for Tier One Leaders only

Presentation Materials

   Business Continuity Dashboard This is Security Executive Council material  
Created By: Security Executive Council
Use this metrics template to communicate as managers and advisors on risk. The slide is customizable; it has been designed to plug-in your own program data, terms, company name, company logo, etc. All of our presentation materials have been field tested by experts and were found to resonate with senior management. Included in the PowerPoint Notes section are application advice and usage comments by our Faculty.
A Tier 1 Leader item available for purchase. Visit our store.
 
   Managing Risks in Business This is Security Executive Council material  
Created By: Jerome Miller, Security Executive Council Emeritus Faculty; and Radford Jones, Research Board of Advisors, Security Executive Council Emeritus Faculty
Managing Risks in Business is a presentation on how to develop and train an Incident Management Team (IMT) to protect a private sector company during a critical incident. It is designed for both large and small companies who wish to create a structured approach to preparedness, response, and recovery from a critical incident that may be the result of a natural disaster or a criminal act, including a terrorist attack. Since a significant number of businesses never recover from a critical incident, this presentation is essential to any company that is interested in protecting itself from that inevitable day when disaster strikes. This is a tried and proven approach that many business organizations have employed and used successfully.
TIER 1 LEADERS: Proven Practice presentations were created to be guidelines or training tools. This version is an Adobe file but you may contact us at contact@secleader.com for an online version with audio included from the subject matter expert.
Resource is for Tier One Leaders only
Resource is for Tier One Leaders only
   Managing Risks in Business - How to Create and Build an Incident Management Team to Better Protect your Company during a Critical Incident This is Security Executive Council material  
Created By: Jerry Miller and Radford Jones, Security Executive Council Emeritus Faculty
Two proven experts in the field have created an audio/visual presentation helpful to those who have responsibility for critical incident management. An excerpt of the presentation has been made available to our newsletter subscribers and website visitors.
 

Books/Guidelines/Manuals

   Business Continuity Playbook This is Security Executive Council material  
Created By: Dean Correia, Contributing Editor
Business continuity planning identifies an organization’s exposure to various risks while bringing together various resources in order to provide effective assessment, preparedness, response, and recovery from these risks negatively impacting the organization. Business continuity planning is an ongoing strategic practice governing how business is conducted.

This Playbook is meant to serve as a framework to help security leaders build a business continuity program from the ground up or enhance the program that is currently in existence. The materials have been compiled using various accredited sources, international standards, and the collective knowledge of the Security Executive Council and its subject matter experts, which represents decades of experience managing business continuity programs. The Playbook is adaptable to companies of all sizes from all industries.
TIER 1 LEADERS: Log-in to obtain your copy.
OTHER VISITORS: Click the title to order this SEC resource.
Resource is for Tier One Leaders only
Resource is for Tier One Leaders only
   Business Continuity State of the Industry Report This is Security Executive Council material  
Created By: Herbert J. Mattord, Ph.D., and Michael E. Whitman, Security Executive Council Content Expert Faculty
Using the most recent surveys, reports, and research data available, the authors provide an objective analysis of the state of business continuity today. The report covers events that have shaped the industry, including natural, economic, and technological disasters; the perspective of business continuity from top management executives; business continuity job descriptions and compensation data; the legal and regulatory environment; and emerging trends. It brings together what fragmented bits of information are currently available into one easy-to-read document.
TIER 1 LEADERS: Log-in to obtain your copy.
OTHER VISITORS: Click the title to order this SEC resource.
Resource is for Tier One Leaders only
Resource is for Tier One Leaders only
   Business Continuity Thought Leader Paper This is Security Executive Council material  
Created By: Dean Correia, Emeritus Faculty, Security Executive Council
This concise thought paper, "Business Continuity and You - Tips, Tales, and Tools, provides intelligent guidance helpful for generating value through business continuity and reinforces the fact that organizational resilience is better thought of as a way to add value to the enterprise. This document includes a business continuity program checklist to help ensure your program is not missing some critical piece.
 
   Getting the Most Value From Tabletop Exercises  This is Security Executive Council material  
Created By: Security Executive Council Faculty Rad Jones and Jerry Miller
This document explains why tabletop exercises are important as well as highlighting the elements that are critical to getting real value from your tabletop exercises.
 
   Security Leader Insights for Business Continuity This is Security Executive Council material  
Created By: Phil Hopkins, Contributing Editor, Vice President of Global Security, Western Union Financial Services
In Security Leader Insights for Business Continuity, we have tapped some of the industry’s most distinguished security professionals for their opinions and expertise.3 This collection of timeless best practices is a quick and effective way to bring staff and/or contractors up to speed on topics related to crisis management, business resiliency, public-private partnerships, brand protection, and more. The short, straight-to-the-point chapters provide the reader with an easily accessible overview of current issues in information protection.
TIER 1 LEADERS: Log-in to obtain your copy.
OTHER VISITORS: Click the title to order this SEC resource.
Resource is for Tier One Leaders only
Resource is for Tier One Leaders only

Articles

    2011 Annual Report for the Security Executive Council  This is Security Executive Council material  
Created By: Security Executive Council
This year's report covers activities, initiatives and resources in a three page condensed document. The information may be used to learn the kinds of support the SEC can offer you as well as a glimpse into what its members are tackling.
Click to download PDF file
745KB
   Best Practices and Lessons Learned through Public-Private Collaborations This is Security Executive Council strategic alliance partner material  
Created By: Brit Weber, Security Executive Council Emeritus Faculty
Here are some examples of best practices/lessons learned in public-private partnerships for emergency preparedness taken from the Critical Incident Protocol (CIP) – Community Facilitation Program and from other sources on partnerships.
A Tier 1 Leader item available for purchase. Visit our store.
 
    Creating Public-Private Partnerships for Joint Critical Incident Management This is Security Executive Council strategic alliance partner material  
Created By: Brit Weber, Security Executive Council Emeritus Faculty
Michigan State University created The Partnership Model that is used in the Critical Incident Protocol (CIP) Program to bring together those with differing interests, skills and resources on how to work together for joint crisis management. This is a six-step model that is utilized to initiate public-private partnerships for joint crisis management through the Critical Incident Protocol - Community Facilitation Program.
Registration required for download
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    Handling Stress in Crisis Management This is Security Executive Council material  
Created By: Dean Correia, Security Executive Council Emeritus Faculty
We often talk about business continuity in practical, pragmatic terms. But it’s important to remember that when a crisis hits a company, no matter how well prepared that company is, emotions will run high. A fire or flood at a company location, a violent incident or a weather catastrophe that hits multiple stores or facilities across a region: any of these things will cause damage, injuries and perhaps deaths. If it’s your company, the people in danger are your friends and colleagues. If the disaster extends outside your organization’s walls, your family may be threatened as well. So in business continuity planning, consider not just the practical, but the emotional factors that will impact preparation, response and recovery.
Click to download PDF file
645KB
   How to Design a Tabletop Exercise while Incorporating Public/Private Collaboration This is Security Executive Council strategic alliance partner material  
Created By: Brit Weber, Security Executive Council Emeritus Faculty
This paper provides specific guidance on how to design a tabletop exercise, how to integrate public and private sector stakeholders into the exercise and it includes a simulated critical incident that can be the basis for a tabletop exercise that you manage.
A Tier 1 Leader item available for purchase. Visit our store.
 
    Leading in Crisis: A global security leader shares his experiences and strategies during the protests in Egypt  
Created By: Marleah Blades, Security Executive Council Staff
When protests began in Egypt in January, local and multi-national organizations were faced with complex decisions on how to handle operations and security under the potential of escalating violence and political change. Consumer products giant Procter & Gamble closed its two plants outside Cairo and one general office in the city on January 26. (All three facilities re-opened in February.) The Security Executive Council interviewed Jim Hutton, Director of Global Security for Procter & Gamble, and a Council Tier 1 Leader to talk about the experience.
Click to download PDF file
134KB

Forums

   Faculty Advisor: A Toolbox to Develop or Validate Your Workplace Violence Prevention Program This is Security Executive Council material  
Created By: Rosalind W. Jackson, Security Executive Council Staff Member
As the security leader for my company, I think it is important to be proactive and well prepared for any issue that might potentially have a negative impact the business. In light of the incidences of violence in the news recently, I am planning to implement a baseline workplace violence prevention program. Can you give me some program design and implementation pointers? Read Security Executive Council staff member, Roz Jackson's, answer to this question.
 
   Faculty Advisor: Business Continuity Through Internal and External Partnerships This is Security Executive Council material  
Created By: Brit Weber, Security Executive Council Subject Matter Expert Faculty
I am looking for specific ways that I can strengthen our business continuity program both internally and externally. In today’s challenging economy, I want to make sure that we are doing everything that we should. Are there any best practices on this? See Brit Weber's response to this question.
 
   Faculty Advisor: Dealing with Stress in Crisis Management When Emotions Are Running High  This is Security Executive Council material  
Created By: Dean Correia, Security Executive Council Emeritus Faculty
Can you offer me any advice on managing employee emotions during a crisis event such as a fire or flood or a weather catastrophe that hits multiple facilities across a region causing damage, injuries or even deaths? Read Dean Correia's response to this question.
 
   Faculty Advisor: Establishing an Emergency Response Plan This is Security Executive Council material  
Created By: Radford Jones and Jerome Miller, Security Executive Council Emeritus Faculty
I am having problems getting commitments from my internal partners regarding establishing emergency response plans. Can you give me some advice on communicating with key business managers about the value of developing a coordinated response plan in advance of an incident? Read how Emeritus Faculty Members, Rad Jones and Jerry Miller, respond to this question.
 
   Faculty Advisor: Preparing for Crises Beforehand This is Security Executive Council material  
Created By: Dean Correia, Security Executive Council Tier 1 Emeritus Faculty
My company has gone through a couple of damaging incidents recently and we were not well prepared. What are some tips on making sure we’re prepared better next time? Read Security Executive Council Tier 1 Emeritus Faculty, Dean Correia's, answer.
 
   Faculty Advisor: Using Business Continuity Standards to Help Validate Your Program This is Security Executive Council material  
Created By: Dean Correia, Security Executive Council Emeritus Faculty
I am trying to determine the most effective way to ensure that my company is proceeding in the right direction as we develop a business continuity plan. Can you provide any guidance on standards that I might benchmark against? Read SEC Emeritus Faculty member, Dean Correia's response to this question.
 

Multimedia

   Private Sector Preparedness and Response  This is Security Executive Council material  
Created By: Radford Jones, Security Executive Council Emeritus Faculty Member
TIER 1 LEADERS: To obtain your discounted copy send an e-mail to contact@secleader.com.
 
   Tabletop Exercises This is Security Executive Council material  
Created By: Security Executive Council
Active Shooter? Chemical Spill? Product Tampering? Severe Weather? Do you have incident response plans to cover these risks and others that may impact your business? Close coordination among all first responders will ensure, to the highest degree possible, that all available resources are effectively deployed. The swift response and recovery from these and other incidents will allow your company to effectively positively impact the protection of your people, assets, and bottom line. TIER 1 LEADERS: To obtain your discounted copy send an e-mail to contact@secleader.com.