Leadership Solutions


Case Study: Risk Management and Security Metrics at Boeing

Written by Greg Niehaus, professor of insurance and finance at the University of South Carolina's Darla Moore School of Business, this is the first SEC case study created for the purpose of educating the next generation of managers of enterprise security risk.

ABSTRACT: This teaching case can be used to augment a discussion of loss control, to introduce the importance of metrics, and to discuss an important risk at many companies - workplace violence. The case provides background information on Boeing and why its security group undertook an evaluation of the metrics that they use. The results of that evaluation are presented, along with a general discussion of how metrics are used to improve decision making and assessment. The case then provides background information on workplace violence, followed by a brief description of Boeing's workplace violence program. Finally, students are asked to develop metrics to assess and improve Boeing's workplace violence program.

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If you would like assistance building, refining or optimizing your security metrics program contact the Security Executive Council. Our people have the experience leading successful enterprise security risk management programs necessary to help you identify and measure the value you bring to your organization.