Insight into Security Metrics

We help clients with our collective expertise to advance security leader and program success. Find SEC insight, trends and perspectives to start and maintain your security metrics efforts.

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Insight into Security Metrics

Security Contract Compliance Auditing

Contracts with product and service suppliers are an integral part of many corporate security service delivery programs; in fact, many companies spend millions of dollars annually for thousands of hours of service from contract guard vendors.
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Insight into Security Metrics

Measuring Guard Force Operations

One of the largest line items in most corporate security budgets is security operations, or guard force costs. I am often amazed at the answers I get when I ask, “What metrics do you have for these activities?”
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Insight into Security Metrics

Meeting Contract Standards

Is there a visible commitment to operational excellence within your security vendor’s on-site team? Contract guards represent the security organization to the average visitor and employee at U.S. businesses today, and their competence is both critical and evident in their interactions.
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Insight into Security Metrics

Showing the ROI of Contract Security Forces

A thoughtful security manager in Arizona once e-mailed me the following in response to one of my regular columns on security metrics: “I can’t think of a more relevant issue for physical security than a series of metrics regarding contract security costs...
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Insight into Security Metrics

Faculty Advisor: Contract Security Challenges and Strategies: Part II

The KPIs currently used by my company to assess security services have been in place for years and the value of the information is questionable. What are the best quantifiable KPI measurements to demonstrate the value of our security contract as well as evaluate the performance of the security officers? How can I use the information to improve my overall contract security program?
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