Insight on Security Metrics

The SEC’s perspectives on KPIs and business alignment.

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Insight on Security Metrics

Demonstrating Safety and Security Program Value to Executive Management with Metrics

One of the biggest challenges facing many safety and security practitioners today is effectively and consistently communicating the value of their security program.
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Insight on Security Metrics

Security Operations Control Center Metrics

The security operations control center (SOCC) is one of the most critical functions of the security organization, where customer service, first response and risk management combine to provide the most visible and essential corporate security services.
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Insight on Security Metrics

Demonstrate the Effectiveness of Emergency Response

The safety of employees and visitors is a core mission of corporate security. In light of budgetary restrictions, it is important to communicate these two key measures of readiness to management.
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Insight on Security Metrics

Faculty Advisor: Does Benchmarking Really Show How Well Your Security Program Measures Up to Best Practices?

Our new senior management team is requesting a report on how we measure up against security best practices, but we’re struggling to find formal or accurate benchmarks, and the data we do find isn’t often comparable with our organization. I think best practices are important, but they have to be fair and accurate to be useful, and we’re coming up short. What can we do?
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Other Insight Topics

Corporate Security Career Demonstrating Value Program Best Practices Risk-Based Security Security Leadership Security Program Strategy & Operations
Insight on Security Metrics

Don’t Neglect Key Performance Indicators

We have mentioned balanced scorecards and KPIs, but it is useful to occasionally revisit these concepts because they can be so much a part of a corporate management business strategy. In our corner of the business, we may employ KPIs in any of several security program areas.
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Insight on Security Metrics

Measuring Key Performance Indicators

Most of us have heard of Key Performance Indicators (KPI): they are measures of progress toward some goal that often reflect how well a business process is being performed. If you have not considered developing KPIs for your security program, I would encourage you to look at them as a component of your measures and metrics program.
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Insight on Security Metrics

Corporate Security Metrics - Key Performance Indicators: Examples

Following are some KPI samples by way of charts that might be used in executive communications. Use them to generate ideas for performance indicators your security organization should deploy.
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